FAQ
Frequently Asked Questions
Can I request specific art card groupings? Yes, you can! Contact me and we'll chat.
Why are the felted art pictures framed without glass? Felted art is somewhat 3D and framing it under glass diminishes this effect. Accordingly you should gently vacuum the surface of the picture occasionally with an old nylon stocking over the hose.
Do you ever do commissions? No, I am not doing commissions at this time.
All currency is in Canadian Dollars.
Shipping
Art cards will be shipped free of charge to destinations in Canada and the US (lower 48 states only). They will be sent by letter mail, which means there is no tracking. If you would prefer to pay for a shipping upgrade please let me know. Art prints and original art will be shipped by Canada Post with tracking; shipping costs will be added to your order. Shipping costs are usually around $15.
Free delivery on all purchases for customers on the Saanich Peninsula on Vancouver Island, including Greater Victoria. Makes you want to live here even more, doesn't it?!
Returns
Returns are not accepted unless the item arrives damaged. In that case please let me know as soon as possible.
Although the greatest care is taken to get accurate colors when reproducing the art cards and prints, screens do differ in how they represent color, so there may be a slight difference in the color of your art card or print from the color you see on your screen.